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Advanced Associate Product Coordinator (UX)

Products • Dallas, Texas, United States

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Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

The Position: The Advanced Associate Product Coordinator works closely with the internal User Experience (UX) team to support the facilitation of the change management process for updates made to ISN’s applications and technologies, including ISNetworld – our database for online contractor safety management, and Empower – our mobile application which helps workers stay informed of ISN Hiring Client requirements and take action from wherever the job takes them.

Who should apply?

  • Bachelor’s degree from an accredited university
  • 6+ months of professional experience as a Product Coordinator or Product Owner
  • Experience working on consumer facing products
  • Experience working with Software Development Life Cycle (SDLC)
  • Experience in Agile Scrum methodologies

Primary Duties & Responsibilities:

  • Identify areas of opportunity for ISNetworld and Empower assigned products that align with ISN’s business strategy and allow for future advancement and expansion of usage
  • Manage the backlogs in Azure DevOps throughout the development cycle, adjusting priorities based on reprioritization or changing business goals.
  • Facilitate communication and lead meetings between UX designers, developers, ISN leadership, and other stakeholders to ensure everyone understands user needs and design decisions
  • Assist technical teams in breaking down work for Sprints, developing project milestones and ensuring roadmap and priority timelines are met
  • Liaise with Business Analysts to develop User Acceptance Criteria for User Stories

Job Location: 3232 McKinney Ave Ste 1500, Dallas, TX 75204.

  • Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area.
  • Required to come to the office at least 2 times per week during the first 90 days.   
  • After 90 days, your role on the Products team will have the option to work remotely with at least 1 in-person engagement required monthly.

Note: ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

ISN Benefits*

  • 100% company-paid monthly insurance premiums for employees and dependents
    • Medical, Dental, Vision, and Life Insurance
  • Employee assistance program
  • 4% retirement matching 
  • Long-Term & Short-Term Disability Coverage
  • Paid time off
    • 0-1 year – 15 day (pro-rated first year)
    • 1-5 years – 20 days
    • 5-10 years – 25 days
    • 10+ years – 30 days
  • Holidays – 13 paid holidays
  • Monthly cell phone reimbursement
  • Complimentary parking space or monthly reimbursement for DART public transportation
  • Team-building activities and events, including quarterly kick-off meetings and community volunteer day
  • Matching charitable gift program
  • Professional development & training opportunities
  • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
  • Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Education

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This includes any required sponsorship after your current immigration status expires (e.g. CPT, OPT, etc.) 

The position requires you to reside within a commutable distance to ISN Dallas office.

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