Bilingual Business Development Associate (Spanish)

Contractor Development • Dallas, Texas, United States

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Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.

Start Date – September 2025

ISN: Where your language skills make a difference

Are you fluent in English and Spanish? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth?

If you answered yes to these questions, then you might be the perfect fit for our Customer Operations team at ISN, the global leader in contractor and supplier management.

As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects.

Who should apply?

You are the ideal candidate if you have:

Excellent verbal and written communication skills in English AND Spanish
A customer service orientation and a passion for helping others
A desire to work with people and engage in verbal interaction over the phone
A career aspiration to start in Customer Service and progress into B2B sales
Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
A diligence for in-depth learning of software programs and new concepts
Strong retention skills and patience for difficult troubleshooting scenarios

Requirements

Bachelor’s degree from an accredited university and/or equivalent work experience
Advanced fluency in English AND Spanish (written and verbal) required
Desire to work in customer service and move into B2B sales within 12-24 months
Ability to work in office at least 3 days a week
Authorized to work in the U.S. and will not require visa sponsorship now or in the future

Training

At ISN, we believe in investing in your success. That’s why we offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day.

Compensation

Non-Exempt Base Pay: $37.50 per hour, paid bi-weekly with opportunity to earn $5,000 - $11,000 annual target incentives. Total annual potential compensation $83,000 - $89,000.

Employees consistently using their bilingual language skill as an essential part of their normal job duties will be eligible for a Language SME bonus up to 10% of their annual salary.

Interview Plan

HR Initial Assessment (Video Interview)
1st Round Interview (Virtual)
2nd Round Interview (In-Person)
Final Interview (Phone)
Start date September 2025

ISN Benefits*

100% company-paid monthly insurance premiums for employees and dependents

Medical, Dental, Vision, and Life Insurance

Employee assistance program
4% retirement matching
Long-Term & Short-Term Disability Coverage
Paid time off

0-1 year – 15 day (pro-rated first year)
1-5 years – 20 days
5-10 years – 25 days
10+ years – 30 days

Holidays – 13 paid holidays
Monthly cell phone reimbursement
Complimentary parking space or monthly reimbursement for DART public transportation
Team-building activities and events, including quarterly kick-off meetings and community volunteer day
Matching charitable gift program
Professional development & training opportunities
Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

Employees must be within a commutable distance to the Dallas, TX office and be willing to come into the office 3 days per week and for required trainings, events, team activities, and meetings.

All job offers will be contingent on successful completion of a drug screen and background check.

ISN does not provide work visa sponsorship for this position (such as H-1B visa sponsorship in the United States). Applicants for employment must possess work authorization/right to work without the need for sponsorship by the employer now or in the future.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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* Are you legally authorized to work in the United States?

* Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally in the United States?

This includes any required sponsorship after your current immigration status expires (e.g. CPT, OPT, etc.)

* What language(s) are you able to read, write and speak (outside of English)?

*Fluent, conversational, or basic language skills and if not applicable, put "N/A"

* What are your minimum salary requirements?

What is your required notice period?

Are you currently residing in Dallas or willing to relocate upon offer?

The position requires you to reside within a commutable distance to ISN Dallas office.

* Home Address (City, State/Province, Zip/Postal Code):

* If you are currently in school or have graduated within the past two years, please provide your GPA (grade point average) below:

If not applicable or exceeds two years, please input "N/A".

* Do you have a relative or family member that currently works, is planning to work or has worked at ISN? If yes, please provide their name and describe your relationship.

* CCPA Notice at Collection for California Job Applicants

ISN is committed to protecting the privacy and security of personal information collected from job applicants. Please read the CCPA Notice and acknowledge/confirm.

* All information provided with this application is true, accurate and complete. I accept that any false, misleading, inaccurate or incomplete information I provided may lead to my application being rejected, or an offer of employment being withdrawn, or dismissal from my employment.

* If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status?

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in ISN’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

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Voluntary Self Identification of Disability

Form CC-305
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OMB Control Number 1250-0005
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Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. Read More

Disability Status

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